Contact Us

How to Reach Us

Live Chat

The fastest and easiest way to get help is through Live Chat. You can find the chat option in the Q789 Game app or on our official website. Our support team is online most of the day, ready to respond within minutes. Whether you need help with your account, gameplay, or payment, our agents will guide you step-by-step.

Email Support

For detailed inquiries or issues that require attachments, you can contact us via email:

When sending an email, please include your username, the issue you’re facing, and any screenshots if possible. This helps us resolve your query faster.

Phone Support (Pakistan)

If you prefer to speak directly with our customer care team, call us at +92 300 123 4567.
Support hours: Monday to Saturday, 9:00 AM to 6:00 PM (Pakistan Time).
Our representatives will do their best to assist you right away or guide you to the correct department.

Social Media

Stay connected with Q789 Game through our social media pages. We post updates, events, and helpful guides regularly. You can also message us directly:

  • Facebook: @Q789Game
  • Instagram: @Q789Game
  • Twitter/X: @Q789Game

Follow us to stay informed about new features, promotions, and upcoming events.

Report a Problem or Abuse

We take user safety seriously. If you notice suspicious activity, cheating, or abuse, please report it immediately. You can report issues via:

Include your username, date and time of the incident, and a short explanation of the problem. Screenshots or videos can help us act quickly.

Frequently Asked Questions

Before contacting us, you might find your answer in our Help Center. Some common questions include:

  • Can I change my username?
    Yes, go to Profile > Settings > Edit Username to update it.
  • How long do withdrawals take?
    Withdrawals are processed within 24 to 72 hours, depending on your payment method and verification.
  • How do I verify my account?
    Visit Profile > Verification and upload valid ID documents for approval.

For more topics, visit /help in the app or on the website.

What to Expect After Contacting Us

We respond to messages as quickly as possible:

  • Live Chat: Within minutes during business hours.
  • Email: Within 24 hours.
  • Phone: During working hours only.

Our goal is to resolve all issues promptly and ensure every player enjoys a safe, smooth, and fun experience on Q789 Game.

Privacy and Security

We value your trust. Any personal information shared with our support team is protected and used only for resolving your issue. For more details, visit our Privacy Policy at /privacy.